Smart Glass Snafu

Looking to get your windshield repaired? Don’t plug “Smart Glass Denver” into Google. You won’t come across the company’s poorly designed website, or even their phone number. Only blog after blog after blog referencing the sad story of Kristi Cannon, a Denver woman who sought revenge after a disturbing incident with Smart Glass. The culprit? A post-it note.
Story goes like this. Last week, a glass technician was on the job repairing a car in Kristi’s work garage in Lakewood. Noticing that Kristi’s nearby BMW had a crack in its windshield, he decided to leave a Smart Glass business card on her car. But he was out of cards, so he thought a post-it note with the words “Please Call Me About Your Car!” and a phone number would suffice. Boy was he wrong.
Later that day, Kristi returned to her vehicle to see the note. In a panic, she began circling her car looking for dents or dings. Nothing. Then she imagined that her car was about to blow up. So she called her fiancé. And then she dialed the number. It was Smart Glass. And they wanted to repair her car.










In 2000, Westword published its seventeenth Best of Denver issue, a celebration of the city that saluted everything from the Best Name for the New Football Stadium (brewmeister John Hickenlooper’s campaign to keep the Mile High Stadium brand inspired customers to suggest he run for mayor), to Best Performance by a Coloradan (local girl Jessica Biel was making good – very good – in movies and national magazines) to Best Political Resurrection (twelve years as governor would be enough to send most people into retirement – but Roy Romer moved on to a job as superintendent of the Los Angeles school system). 







