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Media

Westword: All about us

By Michael Roberts, Thursday, Dec. 18 2008 @ 7:58AM
Comments (8)
Categories: Media

Westword_logo.jpg

An interesting cyber-conversation cropped up in Tuesday's blog "Help the Denver Post by Paying Extra for Obama's Mile High Moment," much of it fueled by someone identified as Diane, who made several charges against yours truly. The gist: Village Voice Media, the parent company of Westword, is teetering on the brink of collapse, and by not discussing this issue and others at the paper in the same way I cover other media organizations, I'm demonstrating the most virulent form of hypocrisy.

The timing of these accusations was more than a little ironic. Prior to any of the posts popping up, I made a point of saying that Westword is hardly immune from the troubles afflicting the journalism industry during an appearance on KHOW Tuesday morning to discuss my recent feature article about the Rocky Mountain News being put up for sale. I've made similar references in print and online on a number of occasions over the years, and covered internal incidents that people above me in the food chain would probably have preferred that I skip -- like, for instance, an age-discrimination lawsuit filed against the paper by former staff writer Steve Jackson in 2002. (The case was eventually resolved in Westword's favor in 2006.)

True, I haven't devoted an entire piece to Westword, primarily because I feel that analysis of that sort is always more interesting when it's offered by someone outside the spotlighted organization. But if Diane thinks I should do it anyway, who am I to argue? So I sat down with Scott Tobias, the Denver-based president and chief operating officer of Village Voice Media (and the publisher of Westword), to get his take on the VVM-is-on-the-rocks claim, as well as the current condition of this particular publication.

Tobias dismissed the suggestion that Village Voice Media is on the fast track to insolvency, saying that the company as a whole is profitable and Westword remains among the most financially successful papers in the chain, which includes alternative weeklies such as the Village Voice, the L.A. Weekly,Phoenix New Times and a dozen other siblings scattered around the country. But he conceded that business could be better.

"Are we soft?" he asked. "No question. We go as our local mom and pops go, and our local mom and pops are having a hard time."

Nonetheless, Tobias believes that Westword's longtime focus on small area businesses is a positive, even in such a difficult economic environment. Daily newspapers are losing entire categories of advertising that "are never coming back," in his view, whereas Westword's target businesses remain.

At the same time, Tobias acknowledges that Westword's print edition is shrinking not just in terms of dimensions -- its pages are physically smaller than in the past -- but also when it comes to page count, which directly correlates to advertising revenue. (The current issue is 96 pages -- a whopping 24 pages smaller than roughly the same edition two years ago.) That's why Westword and other VVM papes are moving so aggressively to beef up their web components. "We've gone from selling a weekly to a daily model," he says. "We're selling 24/7... We feel like we're going from a print product to a web platform with a print piece."

I'm part of this new strategy. In June, I was asked to oversee The Latest Word blog in order to boost the number of posts to a minimum of ten per weekday. My tongue-in-cheek title: überblogger. I'm charged with writing no more than six items on a daily basis -- a goal I often overshoot -- while editing and processing blogs by other members of the Westword staff. The idea is that additional content will attract extra visitors, and in the first six months, that appears to be happening. In a recent Rocky Mountain News column on the topic by media commentator Jason Salzman, Westword editor Patricia Calhoun revealed that page views for the Latest Word alone had increased from 40,000 per month to 200,000 and rising. And Tobias says page views for the entire web site have more than tripled over the past three years.

As a bonus, more blogs means more places for Westword's business staff to place ads. According to data provided by Tobias, the paper's web revenue went up 214 percent from 2006 to 2007 and an additional 125 percent from 2007 to 2008. Such figures convinced editors at other VVM publications, who gathered for a meeting in Denver a few weeks ago, to adapt the überblogger approach. It's being rolled out chain-wide.

Granted, online advertising brings in less dough than the traditional print equivalent -- a reality that folks at the Rocky and the Denver Post understand all too well. However, VVM has far less overhead than do the Denver dailies, and since their papers have always been free and advertiser supported, the transition should be less painful. At least that's the theory to which Tobias and company subscribe.

But there's still been plenty of agony to go around in terms of job cuts at some VVM properties. This Pop + Politics blog reports that seventeen Village Voice editorial employees left the paper through layoffs, firings or resignations since March 2007. And the L.A. Observed site noted major cuts at the L.A. Weekly in October.

Thus far, Westword has avoided such slashing. The last layoff took place around three years ago, when an editor position was eliminated -- and since then, a web editor job and an art department gig have been added. That doesn't mean layoffs are impossible in 2009, though. Anyone in the current media business knows that the status quo has never been more fluid.

With that in mind, Tobias is on the lookout for efficiencies, and one area in which he believes Westword can save money involves its building. The paper's lease at the current headquarters, at 969 Broadway, expires next October, and he's playing with a couple of options -- either to consolidate space in the current locale and sublet the remaining portion to another business or find a new home nearby (perhaps even across the street).

Meanwhile, Tobias is already moving sales staffers. In the past, the classified and display-ad staffs were physically separated. Now, he's putting them together as a way of emphasizing that the previous divisions between them no longer apply in today's brave new journalism world. "Every sales representative sells every platform," he announces -- and he hopes the new configuration will amp up the energy of all concerned.

Yes, Tobias is putting the best face on the situation. That's what publishers do, whether they work for Westword or a daily newspaper. I leave it to Diane to decide whether what he's saying makes sense -- and whether I'm still the biggest hypocrite who ever drew breath. -- Michael Roberts

Tags:

Denver Post, Michael Roberts, Patricia Calhoun, Rocky Mountain News, Scott Tobias, Village Voice Media, Westword
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Comments (8)

Diane says:

Dear Mike. I apologize. I didn't realize more than six years ago you reported one negative thing about one media source (your own) that was barely comparable to the heaps of ridicule and doubts you pile on your business competitors on a daily basis. However, it seems I helped you step back to see the big picture. For example, I pointed out your criticism of the Denver Post because, how dare they, not report on their own upcoming confidential Union negotiations in print, but as you say about your own publication, "It's more interesting when someone else does it." So why does the Post have a different standard? You have written volumes about the Rocky Mountain News "going down," even though that appears to be far from certain with several buyers now expressing interest, and it is clear from your tone and phrasing that you don't believe a word the owners of Clear Channel Radio, the Post or Channel 31/Channel 2 have to say about their future, so I'm glad to see you earnestly report Westword sales are "soft," but, oh my, "Business could be better." Got it. "Local mom and pops," do you mean those pages and pages of ads for massage "therapists," strip clubs, head shops, transvestite companions. not to mention the sex toy store adverstising prominently on this very blog page? Not exactly Ma and Pa behind the counter of their general store you imply as Westword's advertisers. The loss of want ads that used to fatten out Westword's back pages are coming back? Isn't that one of the big things killing your competitors? I bet they would like to know how that loss hasn't hurt Westword, instead of you constructing theories about the doom of your competitors who have lost just as much but with margins not nearly as thin as yours. I like your column, but it just gets so petty and, yes, hypocritical. Bias is bias no matter who signs your paycheck, Mike, even if it's an understandable bias. I bet it stings to get called out. Just ask The Troubleshooter Tom Martino, if he can wipe the smile off his face right now. I guess this all comes down to whether Westword can take the same kind of doubts and criticism you dish out.

Posted On: Thursday, Dec. 18 2008 @ 3:27PM
Michael Roberts says:

Diane's response is absolutely predictable. I treated Scott Tobias in precisely the same way I do John Temple and Dean Singleton. I quoted him accurately and then added my opinions and observations -- noting, for example, that increases in online revenue would be more meaningful if web advertising brought in anything like the dollars print ads do, recapping layoffs at other Village Voice Media papers and revealing that Westword may well downsize its headquarters in the coming year. Clearly, nothing short of me writing that the company is evil and will go broke tomorrow would satisfy in this context. Rather than getting into a tedious back-and-forth comment exchange, however, I'd like to invite Diane to phone me at 303-293-3559, my direct line, for an old-fashioned conversation. I look forward to her call.

Posted On: Thursday, Dec. 18 2008 @ 3:38PM
Seamus says:

Whoa, Lois. Clark tries to right a wrong and gets this?

Actually, Diane, Michael is right. This may be best left to someone outside his newspaper. Why not write a column on it yourself? Would love to read it.

Posted On: Thursday, Dec. 18 2008 @ 3:59PM
Vill Robinson says:

I'm still not sure I understand how accurate reporting about the massive problems facing the Post and the News is problematic, no matter what the source reports about its own condition. If you want to hector Westword into reporting about its own financial condition, fine. It's irrelevant to what Westword has reported about the condition of the dailies, assuming that those posts have been accurate.

It would be great if Diane directed some of her high-powered perception toward the disingenuous statements that have been coming out of said dailies for some time.

Posted On: Friday, Dec. 19 2008 @ 2:54PM
Seamus says:

I think what Diane is largely objecting to is Michael's ongoing pettiness/snarkiness, and she has a valid point. Maybe Westword needs to rethink the number of blog posts he has to make every day so that he can post only those things that are truly significant. That would certainly advance, instead of diminish, his credibility as a journalist.

Posted On: Friday, Dec. 19 2008 @ 6:00PM
Michael Roberts says:

An addendum to this piece. I inadvertently neglected to mention one other Westword layoff. Bill Gallo's film reviewer position was eliminated in recent years, as I noted in a 2007 Message column. Since then, Gallo has freelanced on a semi-regular basis for the Rocky Mountain News.

Posted On: Sunday, Dec. 28 2008 @ 1:45PM
Dave Smith says:

Michael,

The question to ask of Scott is: what is the size of the debt load that VVM is carrying?

Debt payments are the single item that will cause the death or continued life of Westword and its siblings.

Posted On: Wednesday, Dec. 31 2008 @ 3:44PM
jj says:

"I'm part of this new strategy....boost the number of posts to a minimum of ten per weekday". brilliant.

gee, maybe if you do 20 posts per day - you could sell even more hooker ads. no, wait - let's posts 1 gillion per day - that way we can all be billionaires!

dumbasses.

and to be proud of 200k page views? really? the dog riding the skateboard on youtube gets more than that in an hour.

tobias is recycling ideas that those horrid dailies did decades ago. literally.

Posted On: Wednesday, Jan. 28 2009 @ 10:15PM

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