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Why do non-franchise restaurants keep closing and chains go on and on?

Categories: Denver Blogs

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Denver blog posts regularly declare their independence.

At our Cafe Society blog, Patricia Calhoun shares a post by a reader who laments the closing on a non-franchise restaurant, All V's.

Big Media's Jason Salzman on omissions related to an article citing anonymous critics of gubernatorial candidate Scott Gessler.

South Stands Denver's Colin Daniels on the end of our long Andre Miller nightmare.


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6 comments
Sterling Meeks
Sterling Meeks

Yet, they sure can easily be killed by even a few not-so-kind words.

Sterling Meeks
Sterling Meeks

...except that such review sites can be easily gamed by those who are affiliated with and/or sympathetic to the owners of the businesses or those with a personal beef with them to give an overall misleading portrait. It is more likely that an individual will most likely take the effort to post a negative review of a business because, frankly, it's just human nature to be fixated on the negative whereas a positive experience will simply be kept to oneself since, after all, people EXPECT to have a positive experience, not a negative one. Hence, I avoid putting a lot of stock into sites like Yelp, Urbanspoon, or even social media outlets like Lamebook. Sometimes, you just have to live a little and take the plunge yourself.

Pam Stiffler
Pam Stiffler

Allergies crushed my choices for take-out anything...

Pam Stiffler
Pam Stiffler

Rico's on South Broadway near Hampden is still putting 'em out there. Pretty sure it's still family owned, too.

Margaret Rosemore Freeman
Margaret Rosemore Freeman

The reasons that people go to franchise restaurants are 1. Consistency (you know what you are going to get at any location across the nation), 2. Standards (franchise rules usually require certain levels of cleanliness and production quality) and 3. Deep pockets (the owner has the ability to pay if something goes horribly wrong). Now, with all that being said, I prefer to give business to the little guy but I usually check Yelp, Trip Advisor and/or other review sites before venturing into uncharted territory. If we were to all utilize the review sites to give good reviews as well as the bad reviews, then the word of mouth method could be beneficial to the small businessperson.

Kevin Juhasz
Kevin Juhasz

The answer is in the last two comments from readers - neither had been there for a while. Businesses can't survive on kind words.

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